Privacy Policy

Last Updated: 01 August 2026

Ye Privacy Policy batati hai ki Apna Ludo (https://apnaludo.in) apne users ki personal information kaise collect, use, store aur protect karta hai. Apna Ludo istemal karke, aap is Privacy Policy se sahmat mante hain. Apna Ludo par account banane ke liye user ki minimum age 18 saal honi chahiye.

1. Hum Kaunsi Jaankari Collect Karte Hain

Jab aap Apna Ludo par register aur khelte hain, hum ye information collect karte hain:

• Mobile number (OTP verification ke liye)
• Naam aur profile details
• KYC documents (jaise PAN/Aadhaar), jab withdrawal ke liye zaroori ho
• Payment aur transaction details (UPI ID, bank details) jab aap paise add ya withdraw karte hain
• Game history, wallet balance, aur referral activity
• Device information (IP address, browser type, device model) aur cookies ke through collected data

2. Jaankari Ka Upyog

Aapki information ka upyog hum in kaamon ke liye karte hain:

• Account create aur verify karne ke liye
• Games aur tournaments provide karne ke liye
• Payments process karne aur withdrawal complete karne ke liye
• Customer support dene ke liye
• Fraud rokne aur account security ke liye
• Service improve karne aur zaroori updates bhejne ke liye

3. Cookies Aur Analytics

Apna Ludo cookies aur analytics tools (jaise Google Analytics) ka istemal karta hai taki hum samajh sakein users hamari site ka istemal kaise karte hain, aur experience improve kar sakein. Aap apne browser settings se cookies disable kar sakte hain, lekin isse kuch features sahi se kaam nahi kar sakte.

4. Payment Aur Financial Information

Jab aap wallet me paise add karte hain ya withdraw karte hain, aapki payment information trusted third-party payment gateways (jaise UPI Gateway, Cashfree) ke through securely process hoti hai. Apna Ludo aapke card ya bank credentials ko apne servers par store nahi karta.

5. Jaankari Kis Se Share Ki Jaati Hai

Hum aapki personal information kisi ko bechte nahi hain. Information sirf in situations me share hoti hai:

• Payment processing ke liye trusted payment partners ke saath
• Kanuni zaroorat padne par sarkari/regulatory authorities ke saath
• Fraud ya suspicious activity ki jaanch ke liye

6. Data Security

Apna Ludo aapki information ko surakshit rakhne ke liye industry-standard security measures follow karta hai. Halaanki, internet par 100% security ki guarantee koi bhi platform nahi de sakta, isliye hum aapko salaah dete hain ki apna password kisi ke saath share na karein.

7. Data Retention

Hum aapki information tab tak retain karte hain jab tak aapka account active hai, ya jab tak kanuni zaroorat ho (jaise financial records ke liye), ya fraud/dispute resolution ke liye zaroori ho.

8. Aapke Adhikar

Aap kabhi bhi apni profile information dekh, update ya delete karne ke liye humse contact kar sakte hain. Account delete karwane ke liye humari Contact Us page se sampark karein.

9. Policy Me Badlaav

Apna Ludo samay-samay par is Privacy Policy ko update kar sakta hai. Koi bhi badlaav is page par post kiya jaayega. Policy update hone ke baad Apna Ludo ka istemal jaari rakhna iska matlab hai ki aap naye terms se sahmat hain.

10. Humse Sampark Karein

Privacy se related kisi bhi sawal ke liye, hamare Contact Us page ke through humse sampark karein.